AI Receptionists
Answer calls, help customers, capture leads, and represent the business around the clock.
AI workforce for small and growing businesses
AI that answers.
Automates.
And works for your business.
EXCEL builds AI receptionists, scheduling, follow-up, and custom automation around the work you already do — so routine work does not depend on someone being free to pick up the phone.
What we build
One agent — or an AI workforce.
One AI agent can answer calls. An AI workforce can answer the call, qualify the lead, schedule the appointment, send follow-up, and support the customer afterward. Not every business needs all of that on day one.
AI Scheduling
Book and manage appointments using your hours, rules, and approved calendars.
AI Sales & Lead Agents
Qualify inquiries, collect information, follow up, and keep opportunities from going cold.
Custom AI Automation
Connect workflows, software, and repetitive processes so the work actually moves.
Why it matters
Built for business owners, not AI hobbyists.
Answer every call
Stop letting conversations and opportunities disappear after hours or during busy days.
Capture more leads
Collect the same prospect information every time, then route it to the right person.
Give your team time back
Automate repetitive questions, scheduling, and follow-up so people can do higher-value work.
Stay consistent
Customers get fast answers based on your services, hours, and policies — not a generic script.
Grow without extra busywork
Use automation where it helps, and keep humans on the work that needs judgment.
Not a generic answering bot.
Every EXCEL solution is built around your business. We learn how you actually operate, then configure AI around the work you want it to handle.
- Business rules
- Services and offerings
- Hours and after-hours behavior
- Service areas
- Scheduling rules
- Lead qualification
- Escalation and transfers
- Integrations where supported
- Customer policies
Where integrations or advanced workflows are required, feasibility is confirmed during discovery — before anything is promised.
Real implementation
Rescue Maids, LLC
Before offering AI systems through EXCEL, the founder built and tested automation inside his own operating cleaning company. The result is not a metric sheet — it is a working receptionist connected to real service-business workflows.
Live demo
Don’t just read about it. Talk to it.
Hear what an AI receptionist can sound like. Tell Elliot what kind of business you run. This is a demonstration — your live system is customized around your workflows.
Live demo
Meet Elliot.
Tell him what kind of business you run and hear how an EXCEL agent could handle a real customer conversation.
Elliot is a demonstration. Your live assistant is customized — this is not exactly how yours will behave.
Try ElliotYour microphone is only used during the live demo.
How EXCEL implements a system.
Custom AI should feel understandable. Timing depends on the business — we do not quote a generic turnaround.
01
Discovery
We learn how your business handles calls, leads, scheduling, customer service, and exceptions.
02
Build
EXCEL configures the AI around your actual workflows and business rules — not a generic script.
03
Connect
Where supported, we connect the tools your business already uses.
04
Test
We test normal situations and edge cases before anything goes live.
05
Launch
The system deploys after you approve it.
06
Improve
Workflows can be modified as the business changes.
Questions buyers actually ask.
Honest answers based on how EXCEL actually builds. If something depends on your software or policies, we say so.
Will customers know it’s AI?
That’s a configuration choice. Some businesses disclose it; others want a natural conversation first. EXCEL follows what you approve — and we do not pretend Elliot is a hidden employee.
Can it transfer or escalate to a person?
Yes. Transfer and escalation rules are part of the build: after-hours, billing, emergencies, or anything you mark as human-only.
What if it doesn’t know the answer?
The system can ask for clarification, capture the request, route it, or hand off to a person. It should not invent an answer.
Can it schedule appointments?
It can support scheduling and booking workflows when the right calendar or scheduling software can be securely connected.
Can it use my current phone number?
Often, yes — depending on your current phone provider. We review that in discovery rather than promising a port before we’ve seen the setup.
Can it work after hours?
Yes. After-hours answering is a core use. Nights and weekends follow the same approved knowledge and escalation rules as daytime.
Can it follow my policies?
That’s the point. Services, hours, service areas, qualifications, cancellation rules, and escalation are configured around your business — not a template pitch.
Can I change it later?
Yes. Business information, workflows, and capabilities can be updated as the company changes.
Does this replace my staff?
Not as a default. AI handles repetitive structured work. People handle judgment, relationships, physical presence, and exceptions. EXCEL is not a ‘fire your team’ product.
What happens when a situation needs a person?
The agent should escalate. Sensitive, clinical, legal, billing-dispute, and anything outside approved scope stays with a human.
Plans
Simple pricing. Custom work.
Monthly service plus a one-time setup. We’ll help you choose the right level on a free demo.
Essential
Essential
$599/mo
$1,000 setup
For businesses starting with focused AI customer interactions and core workflows.
- Custom AI receptionist
- Call answering with your knowledge
- Lead and customer capture
- Call summaries
- Human transfers
- Ongoing updates
Most chosen
Professional
$899/mo
$1,500 setup
For businesses that need deeper automation, integrations, and more advanced workflows.
- Everything in Essential
- Appointment booking
- CRM and software connections
- Lead qualification
- Custom call workflows
- SMS follow-up
Custom
Custom
$1,499/mo
$2,500 setup
For complex operations, specialized systems, multiple workflows, locations, or custom requirements.
- Everything in Professional
- Complex integrations
- Multiple agents
- Custom APIs
- Broader automation
- Priority build and support
Ready to see what AI could handle for your business?
Let’s look at your current workflow and show you where EXCEL can help.